Job Description
As the Director of Operations, you will play a vital role in ensuring the smooth and efficient day-to-day operations of Bennington Rescue. You will be responsible for providing leadership and direction to our team of EMS professionals, ensuring compliance with all local, state, and federal regulations, overseeing all aspects of patient care, and embodying the mission, vision, and core values of the organization.
Responsibilities:
• Provide leadership and direction for operations, developing, and implementing operational plans that achieve organizational goals.
• Oversee all aspects of emergency medical response, including ambulance operations, crew scheduling, and coordination with communications / dispatch agencies.
• Ensure compliance with all local, state, and federal regulations governing EMS operations.
• Develop and maintain a comprehensive quality program to monitor and improve clinical care.
• Supervise EMS clinicians and the field training and evaluation program, fostering a positive and professional work environment.
• Coach, counsel, and mentor supervisory and field staff providing professional development guidance and corrective counsel, including discipline when necessary.
• Oversee the maintenance and repair of vehicles and medical equipment.
• Collaborate with healthcare partners, law enforcement, fire departments, and other emergency response agencies to ensure seamless patient care coordination in routine and disaster operations.
• Develop and implement community outreach programs to educate the public about EMS services.
• Collaborate with mental health, substance use disorder, peer recovery, primary care, and social service providers to maintain a network of resource referral as part of a community health approach.
• Stay abreast of industry trends and best practices in emergency medical services.
• Acts as a functional paramedic within the EMS system and occasionally fills clinical openings.
Job Requirements
• Bachelor’s degree in EMS, Public Administration, Business Administration, or a related field (Master's degree preferred).
• A minimum of three years of progressively responsible experience in EMS operations management.
• Current NREMT paramedic certification and ability to achieve paramedic licensure in Vermont (IBSC CCP-C / FP-C or UMBC CCEMTP preferred for critical care paramedic eligibility).
• Strong communication, interpersonal, and problem-solving skills.
• Proven ability to analyze complex data and identify trends.
• A valid driver's license with record acceptable to insurance.
• Criminal, child/protective registry, and Office of Inspector General background checks acceptable for local, state, and federal regulations regarding certification, licensure, billing, etc.
• IS-5, 100, 200, 700, and 800 – other EMS/Fire HazMat Awareness or higher training may be submitted in lieu of IS-5.
• IS-300 and 400 – may be obtained within 6 months of hire date.
• Proficient in Microsoft Office Suite and other relevant software programs.
Additional Information
All operations employees are evaluated on their ability to perform the following tasks:
Category | Requirement | Test |
Sitting | 1-3 hr/day | Question |
Standing | 3-7 hr/day | Question |
Pinching | Moderate | Notebook clip 15x |
Manual Dexterity | Gross dexterity with infrequent fine motor movement | Move 24 lb weights from counter to shelves at varying heights |
Wrist Positions | Moderate deviation | Observed throughout evaluation |
Handedness | Both hands used 67+% of day | |
Walking | 3-5 hr/day | 4 mins on treadmill (3.5 mph, 10% grade) |
Hand Repetitions | Frequent | D1 & D2 patterning, 3 sets of 1 minute each side |
Work Level Heights | 32-40” 4-6 hr, above 2-4 hr, & below 4-6 hr | |
Bending | Frequent | Bend & touch toes 10x |
Squatting / Kneeling | 3-7 hr/day | Squatting/kneeling & rising no hands 10x w/foam pads under knees |
Lifting | 20 lb 42” overhead 66 lb 30-24” 66 lb floor – 30” | Lifting 20 lb kettlebell overhead 5x each side |
Stepping | Frequent | Able to step up & down from 16” step 10x |
Push/Pull | >50 lb constant horizontal force occasional >100’ | Complete 10 incline push-ups & pull-ups |
Carrying | 50 lb 2 hand >50’ | Carry 66lb box 50’ 2x |
This screening occurs:
1. Upon hire – prior to or within 30 days of the date of hire.
2. Upon returning from Leave of Absence or Injury – prior to a return to active ambulance crew duty.
3. Every other year employees have this screening performed.
Offer Details
- Salary: $75,000-$90,000/annually
- Posted: Fri, October 11, 2024
- Location: Bennington Rescue